The Kreissparkasse Schwalm-Eder is a savings bank under public law with headquarter in Melsungen in Hessen. signotec has equipped all branches in the Schwalm-Eder district with 170 signature pads of our signotec Gamma and the corresponding software solution. In the following Mr. Diebel explains the decision for our solutions, their benefits and his satisfaction with signotec.
Why did you decide on signotec?
Compared to other suppliers, signotec provided me with a contact person for both hardware and software who always answered my questions quickly and competently. In addition, the signature pad signotec Gamma scored as the best device in a test group of ten people in the categories design, user-friendliness and quality of the signature.
What does the use of our solutions mean for you in everyday use?
Almost all deposit and withdrawal documents as well as many contracts of the deposit-taking business are signed electronically, so that less paper is used and the signed form is placed directly into our document filing system. This not only saves paper, but also reduces the risk of the signed form being lost in the mail.
How satisfied are you with consulting, installation and use of the solutions?
Generally very good, as everything worked perfectly. I would just like to make one point of criticism. I had initially bought 10 test devices for which I paid the full price. When I later ordered another 160 devices including licenses, I wanted to get the quantity discount on the 10 devices I had already bought, which unfortunately was not approved. I found this a bit unfortunate. Otherwise I must praise Mr. Brandes very much, who always helped me fast and well.