Returns, Spare Parts and Repairs
As a manufacturer, signotec also offers numerous services, such as support for the installation and configuration of signotec software products.
An important added value of the portfolio are also the ecologically valuable services after completion of the order.
Services offered:
- Function test
- Qualified repairs directly from the manufacturer
- Firmware updates
- Spare parts procurement
- Replacement of wearing parts
Repair and spare parts service
In spite of the very high quality standards and strict final device tests during production, technical defects or signs of wear can occur. Due to the completely in-house production signotec has unique possibilities to repair devices.
In our own repair workshop, all signotec devices can be supplied with spare parts and repaired quickly - at a fraction of their original value and even after the warranty period has expired.
On the one hand, these repair options offer investment security and, on the other hand, many ecological added values - an absolute plus, especially in view of the increasingly pronounced "throwaway society".
The long-term availability of spare and wear parts is also part of signotec's overall package.
A repair notification (RMA) is very simple and transparent via the form on the website.
Our team will also be happy to answer any further questions you may have.
Returns
signotec's portfolio is very extensive and includes many different products for various applications.
If you do not like a device or if it turns out to be incompatible for the intended purpose, you have the possibility to return or exchange a device at any time.
The current conditions for returning or exchanging products can be found directly in our webshop.
You are also welcome to contact our sales team directly.
